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Oregon State University
  • Position Number: 3943077
  • Location: Corvallis, OR
  • Position Type: Campus Safety and Police


Campus Dispatcher

Oregon State University


Department:

Appointment Type:

Job Location:

Min Salary:
Max Salary:

Position Summary:

Campus Dispatcher

Department: Dept of Public Safety (QUB)
Classification Title: Campus Dispatcher
Job Title: Campus Dispatcher
Appointment Type: Classified Staff
Job Location: Corvallis
Position Appointment Percent: 100
Appointment Basis: 12
Pay Method: Hourly
Pay Period: 16th - 15th of the following month
Pay Date: Last working day of the month
Min Salary: $18.92
Max Salary: $28.59
Employment Category: Regular

Position Summary
This recruitment will be used to fill multiple Campus Dispatcher positions for the Department of Public Safety (DPS) at Oregon State University (OSU).

Building on 150 years as Oregon's land grant institution, Oregon State University serves the state, the nation and the world as a premier 21st century research university.

MISSION- As a land grant institution committed to teaching, research, and outreach and engagement, Oregon State University promotes economic, social, cultural, and environmental progress for the people of Oregon, the nation, and the world.

We will be welcoming and foster belonging and success for all. We are a diverse community, defined by the rich palette of cultures we share, and we will strive to eliminate achievement gaps among sub-groups of students and inequities in the advancement of faculty and staff. We will foster the personal success of each member of the university community and instill a commitment to serve Oregon, the nation, and the world.

OSU is building an organizational culture founded on the values of inclusion, mutual respect, good physical and mental health, collaboration, and humility, so that people form every background are welcomed and thrive, our community is diverse, and our leadership advances both excellence and innovation.

The OSU Department of Public Safety will support and emulate the mission, core values and goals as outlined in SP 4.0 by providing for a safe campus for students, faculty, staff, and visitors that facilitates Oregon State University's educational, research, and community service goals; and to provide these serves with the highest standards of inclusivity, transparency and accountability.

As a member of the Oregon State University Public Safety Department employees will provide investigational and administrative support to the Campus Public Safety personnel and Police. OSU Public Safety is a Secondary Public Safety Answering Point (PSAP) which requires the processing of emergency and non-emergency telephone calls and responds to requests for public safety services; determines the nature of the call and deploys the appropriate personnel and equipment; operates computer-aided dispatch systems and various mission-critical communications equipment. Coordinates inter-agency and multi-agency public safety responses, ensures responder safety, and responds to the needs of the community members to safeguard life and property, and to promote community livability. Employees will adhere to the Telecommunicator Code of Ethics, maintain proficiency in established policies, procedures, telecommunications equipment and knowledge of geography of the area served.

Position Duties
16% Radio Operations
  • Monitor and operate radio console using multiple radio frequencies
  • Dispatch Police and Public Safety Officers
  • Communicate status updates

    16% Phone Operations
  • Operate multi-line telephone system
  • Receive, process and transfer emergent/non-emergent complaints and requests for service
  • Demonstrate empathy, understanding and patience
  • Communicate with university personnel

    16% Data Entry
  • Enter information into a computer assisted dispatch (CAD) records system with accuracy
  • Maintain a computerized log of all incidents and contact information

    15% Data Queries
  • Query and disseminate information to law enforcement officers regarding driving records, wanted status, criminal history
  • Enter stolen and found property in local and national databases
  • Respond to and disseminate local and national teletype messages
  • Query student information
  • Query Responsible Party information

    14% Alarms
  • Monitor burglary, fire, and maintenance alarms and take prescribed action

    14% Customer Service
  • Represent the University with the highest level of customer service and professionalism

    5% Confidentiality and Reporting
  • Receive crime and incident information from other agencies and relay to appropriate personnel
  • Clery crime and fire reporting
  • Maintain high levels of confidentiality

    4% Other duties as assigned

    Minimum Qualifications
    High school diploma, or equivalent; and

    Law Enforcement Data Systems (LEDS) certification, OR ability to obtain within sixty (60) days of hire

    Possess DPSST Telecommunications certification or the ability to obtain it as necessary

    Additional Required Qualifications
  • Must have excellent judgment and decision making in order to manage a number of emergency situations occurring simultaneously
  • Operate multi-line telephones
  • Data Entry
  • Follow policies and directives
  • Critically think and solve problems
  • Willing and able to work in a professional manner to embrace and promote diversity
  • Demonstrate the ability to use a two-way radio system
  • Communicate effectively, both verbally and in writing
  • Attend and successfully complete work-related training
  • Demonstrate an understandable knowledge of OSU-DPS administrative policies, procedures, rules and guidelines within the six month trial service period.

    Must successfully complete a proficiency test (as applicable)

    Must successfully pass a comprehensive background assessment that includes: criminal history check; driving records; medical examination; psychological evaluation; drug screening; and an inclusive appraisal of work history.

    This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

    Federal Nuclear Regulatory Commission, 10 CFR 73.2 (a)(1) defines a background check as: Federal Bureau of Investigation (FBI) criminal history records check (including verification of identity based on fingerprinting), employment history, education, and personal references. Individuals engaged in activities subject to regulation by the commission in writing of an intent to file an application for licensing, certification, permitting, or approval of a product or activity subject to regulation by the Commission are required under 73.57 to conduct fingerprinting and criminal history records checks before granting access to Safeguard Information. A background check must be sufficient to support the trustworthiness and reliability determination so that the person performing the check and the Commission have assurance that granting individuals' access to Safeguards Information does not constitute an unreasonable risk to the public health

    Preferred (Special) Qualifications
  • One year of previous experience in a Communications Center or Call Center
  • Demonstrable commitment to promoting and enhancing diversity

    Working Conditions / Work Schedule
    Required to work weekends, evenings, holidays. Shifts are generally 4-10hr shifts but could be longer and require long periods of time sitting or standing at a desk. This position is deemed essential and the incumbent may be expected to report to work during inclement weather, emergency and other University work curtailments or closures.

    This position is deemed essential and the incumbent may be expected to report to work during inclement weather, emergency and other University work curtailments or closures.Yes

    This position requires a clear and unambiguous commitment to compliance of all National Collegiate Athletic Association (NCAA) regulations for Division I (FBS) universities.Yes

    Posting Detail Information
    Posting Number: P03702CT
    Number of Vacancies: 4
    Anticipated Appointment Begin Date: 12/26/2022
    Posting Date: 07/29/2022
    Full Consideration Date: 03/01/2023
    Closing Date: 03/06/2023

    Indicate how you intend to recruit for this searchCompetitive / External - open to ALL qualified applicants

    Special Instructions to Applicants
    This posting has been re-opened in order to expand the original applicant pool.

    To ensure full consideration, applications must be received by 03/01/2023. Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants.

    Applications will be reviewed based on the information submitted on the employment profile with education and work history along with any other requested documentation i.e. Posting specific question responses, transcripts, etc. Your profile MUST clearly show how you meet the minimum/required qualifications for the position. Resumes are NOT accepted at the application stage for classified staff positions.

    Typically, the starting salary is at the lower end of the salary range.

    For additional information please contact: Sue Sutherland at susan.sutherland@oregonstate.edu or 541-737-2989.

    OSU is committed to the health of our local and global community. All employees and students are required to comply with the university's COVID-19 Vaccination Program. Please visit https://covid.oregonstate.edu/ for additional information about OSU's plans for safety and success, as well as options for compliance with the vaccination program.

    OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.

    Nuclear Regulatory Commission, 10 CFR 73.2 (a)(1) defines a background check as: Federal Bureau of Investigation (FBI) criminal history records check (including verification of identity based on fingerprinting), employment history, education, and personal references. Individuals engaged in activities subject to regulation by the commission in writing of an intent to file an application for licensing, certification, permitting, or approval of a product or activity subject to regulation by the Commission are required under 73.57 to conduct fingerprinting and criminal history records checks before granting access to Safeguard Information. A background check must be sufficient to support the trustworthiness and reliability determination so that the person performing the check and the Commission have assurance that granting individuals' access to Safeguards Information does not constitute an unreasonable risk to the public health and safety or the common defense and security.

    This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully pass a comprehensive background assessment that includes: criminal history check; medical examination; psychological evaluation; drug screening; and an inclusive appraisal of work history and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 24 months

    To apply, visit: https://jobs.oregonstate.edu/postings/132372


    Position Duties


    Minimum Qualifications


    Additional Required Qualifications


    Preferred (Special) Qualifications


    Working Conditions / Work Schedule


    Special Instructions to Applicants


    To apply, please visit: https://jobs.oregonstate.edu/postings/132372







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